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Image: 7 Tips for Better Customer Service by Marisa D'Vari
1. Customer service is a way of life, not just a "best practice." You can only compete on price, quality, and customer service. Take a long look at what you have to offer and choose accordingly.
2.Customers may not be with you as long as "you" will be with you.
Plan now for tomorrow. Reach outside your customer base. Change is good for you and your customers.
3. Think outside the box
We do lots of out of the box thinking -- but when we're not at our desk!
Our creative minds work best when stimulated.
The solution? Take a notebook everywhere you go and do your creative, out of the box thinking on the go!
4. Don't freak out with technology. Take it from a recovering technogeek - you do not need every program in the market. Software can easily become an addiction. (Just say no!)
5. Think image first, profit second. Represent value to your customers. When you provide value, profit follows.
6. Join your Chamber of Commerce. Volunteer and get involved. Form alliances.
7. Appreciate that you can't do it all. Never feel guilt. Be the best at what you can be and take pride in your accomplishments!
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*********************** D'Vari offers a wealth of articles on branding, marketing, and customer service on her site http://www.deg.com, in addition to dozens of free articles like these. Download her thirty page publicity report by sending an email to PublicityPlan@GetResponse.com. Visit her site at http://www.GetBookedNow.com and email her at mdvari@deg.com